Agile Project & Task Management Support for Small Teams and Digital Projects

Clear structure, realistic planning and calm coordination — so your project actually moves forward.

I provide practical project and task management support for founders and small teams who need structure, visibility and flow, without unnecessary complexity.

With hands-on experience as a Product Owner and Scrum Master, I help organize tasks, workflows and priorities using Agile principles adapted to real-life projects — not rigid frameworks that slow everything down.

This service is ideal if your project feels scattered, overloaded or unclear, and you need someone who can translate ideas into actionable steps, keep things moving and support the team with clarity and consistency.

What I can help you with

• Task and workflow organization

• Agile-inspired project coordination

• Trello / Kanban board setup and cleanup

• Task prioritization and backlog support

• Progress tracking and follow-ups

• Project assistance for digital or service-based teams

How I work

• Simple, functional structures (no over-engineering)

• Clear priorities and responsibilities

• Calm, realistic timelines

• Ongoing support, not one-off chaos control

I focus on what actually helps the project move, not on adding tools or processes for the sake of it.

Best for

• Small teams and solo founders

• Digital, service-based or ethical projects

• Teams that need clarity, not micromanagement

• Projects stuck in "too many ideas, no order"

Not a good fit if

• You want heavy corporate project management

• You expect unrealistic deadlines or constant urgency

• You're looking for a purely technical PM with no people skills

👉 Tell me about your project and current challenges
I'll let you know how I can support you — or if this isn't the right fit.

Want to know if this service is a good fit for your project?
Write to info@elisapasquini.eu and describe what you need support with.

Remote Virtual Assistance & Operational Support for Small Businesses and Hosts

Reliable, structured and multilingual remote support for business operations — with a special focus on hospitality and client communication.

I offer remote virtual assistance for business owners and hosts who need practical, organized and dependable support, without micromanagement or constant supervision.

This service is ideal if you need help managing daily operational tasks, client communication or coordination — especially in environments where clarity, responsiveness and tone make a real difference.

With a background in IT, customer care and Agile coordination, I don't just "do tasks": I help your operations run more smoothly, calmly and efficiently.

What I can support

• General virtual assistance (remote)

• Email and message management

• Client and guest communication

• Airbnb co-host support

• Guest messaging and coordination

• Multilingual communication (Italian & English)

• Structured task handling and follow-ups

How I work

• Clear task scope and responsibilities

• Defined availability and working model

• Organized, proactive communication

• Respect for boundaries and workflows

I adapt quickly to your tools and processes, while keeping things clean, efficient and human.

Best for

• Small businesses and solo founders

• Airbnb hosts and hospitality projects

• Ethical or human-centered services

• Clients who want reliable support, not constant supervision

Not a good fit if

• You expect full-time, on-call availability

• Tasks are unclear or constantly shifting

• You're looking for a low-cost, high-volume VA

• 
  

👉 Tell me what you need support with
I'll let you know if this service fits your project and availability.

Want to know if this service is a good fit for your project?
Write to info@elisapasquini.eu and describe what you need support with.

Multilingual Customer Care & Human-Centered Support for Ethical Businesses

Professional customer support that combines efficiency, empathy and clear communication — across email, chat and social platforms.

I provide reliable, multilingual customer care for businesses that want their clients to feel heard, respected and supported, not handled like ticket numbers.

With a solid background in IT and over 10 years of experience working with international teams, I support customer communication with clarity, consistency and emotional intelligence. I'm comfortable managing inboxes, chat support and social media interactions while maintaining your brand's tone and values.

This service is designed for small teams and human-centered projects that need trustworthy support without outsourcing their voice to something cold or generic.

What I can support

• Email customer support

• Chat support and messaging platforms

• Social media customer care (Facebook, Instagram, LinkedIn, etc.)

• Multilingual support (Italian & English)

• Customer communication aligned with brand tone

• Structured, respectful and calm client interactions

How I work

• Clear scope and expectations from the start

• Defined hours and boundaries (no 24/7 chaos)

• Empathetic but professional communication

• Reliable follow-up and consistency

I integrate smoothly into your existing workflows and tools, adapting to your systems while keeping communication human and efficient.

Best for

• Ethical, wellness or human-centered brands

• Small to medium-sized businesses

• Founders who value quality customer experience

• Projects that need calm, structured and respectful support

Not a good fit if

• You require 24/7 or emergency coverage

• You expect constant availability without boundaries

• You're looking for aggressive sales or pushy communication

👉 Tell me about your project and support needs
I'll confirm availability and let you know if we're a good match.

Want to know if this service is a good fit for your project?
Write to info@elisapasquini.eu and describe what you need support with.

Empathetic English Translation & Rewriting for Holistic and Human-Centered Projects

Accurate, natural English translations and rewrites that preserve tone, meaning and emotional depth — especially for spiritual, holistic and ethical content.

I offer professional English translation and rewriting for content that requires sensitivity, nuance and emotional intelligence, not just linguistic accuracy.

I specialize in working with holistic, spiritual and human-centered projects, where words matter and tone is part of the message. Whether your text needs to be translated, refined or completely rewritten, I make sure it sounds natural, clear and aligned with your values — never mechanical or generic.

This service is ideal if you want your English content to feel authentic, respectful and truly readable, without losing its original intent or energy.

What I can help you with

• English translation (Italian → English or other supported languages)

• Rewriting and refinement of existing English texts

• Tone adjustment (more professional, warmer, clearer, more fluid)

• Holistic, spiritual or wellness-related content

• Empathetic copy where meaning goes beyond literal words

Best for

• Holistic practitioners and wellness professionals

• Spiritual, ethical or human-centered brands

• Websites, landing pages, emails, articles and informational content

• Projects that need clarity + emotional coherence

Not ideal if

• You need fast, automated or bulk translation

• You're looking for literal, word-by-word output

• Tone, nuance and intention are not a priority

👉 Get in touch to describe your content and goals
I'll let you know if this service is the right fit and how we can proceed.

Want to know if this service is a good fit for your project?
Write to info@elisapasquini.eu and describe what you need support with.